Terms of Service — Laughing Moon

By accessing or purchasing from www.laughingmoonoutfitter.com, or by using Chronicle (on the website or in the Chronicle app) or Laughing Moon Party, you agree to these Terms of Service. Please read them carefully. These terms apply to all visitors, customers, and users of the site.

1. About Us

Laughing Moon Universe (a trade name of Laughing Moon Outfitter LLC) is a print-on-demand apparel and accessories brand. All products are made to order and fulfilled through Printify. We are based in Washington State, USA.

2. Orders & Payments

All prices are in USD and subject to change without notice.
Payment is processed securely through Stripe. We do not store your payment information.
By placing an order you confirm that all information provided is accurate and that you are authorized to use the payment method.
Orders are binding once payment is confirmed. Please review your cart carefully before checkout.

3. Production & Shipping

All items are made to order. Production typically takes 3–7 business days.
Shipping times vary by destination. Estimated delivery is 5–10 business days after production.
Once an order is submitted for production, it cannot be cancelled or modified.
We are not responsible for delays caused by shipping carriers or customs.

4. Returns & Refunds

Because all products are made to order, we do not accept returns for buyer's remorse or incorrect size selection.
If your item arrives damaged, defective, or incorrect, contact us within 30 days at support@laughingmoonoutfitter.com with a photo and we will arrange a replacement or refund.
Refunds are issued to the original payment method and may take 5–10 business days to appear.

5. Party Games: Coins & Moonstones

What they are. Coins are earned by playing Laughing Moon Party while signed in. Moonstones can be bought, traded from Moon Points, or received as a membership perk. Both can only be used in the Party Store to unlock digital items such as outfits, accessories, champion skins, arenas and Moonlane cards.
No cash value. Coins and Moonstones are not money. They have no cash value, can't be exchanged for money or turned back into Moon Points, and can't be sold or transferred to another account.
Purchases are final. Moonstones are added to your account as soon as your payment goes through, and by completing the purchase you ask for them to be delivered right away. Once delivered, Moonstone purchases can't be cancelled or refunded, and you give up any right to withdraw from the purchase, except where the law where you live says otherwise. Items unlocked with coins or Moonstones can't be returned or exchanged.
Reversed payments. If a Moonstone payment is refunded or disputed with your bank, the Moonstones from that purchase are removed from your account. If some were already spent, your account owes the difference, and the next Moonstones you receive go toward it first. If a dispute is decided in our favor, the Moonstones are restored.
Card packs. Card packs are bought with coins only. The chance of each card tier is shown in the Store before you open a pack.
Membership perks. Crescent, Full Moon and Founder members can claim a free card pack (and, on Full Moon and Founder, some Moonstones) once per calendar month while their membership is active. A month that isn't claimed doesn't carry over.
Changes and mistakes. We may change Party Store items, prices, rewards and odds over time. Coins, Moonstones or items received by mistake (for example, through a technical error) or through cheating may be removed.

6. Your Account

Who can sign up. You must be at least 13 years old to create an account. If you're under 18 (or under the age of adulthood where you live), you need permission from a parent or guardian, and they accept these terms on your behalf.
Keeping it safe. You can sign in with a password or with your Google account. Keep your sign-in private: you're responsible for what happens on your account. If you think someone else has used it, change your password and email us.
One person, one account. Don't share your account, and don't create extra accounts to get around a plan limit or a suspension.
Deleting your account. You can delete your account at any time in Account → Profile → Delete account. This permanently deletes everything in it, including your Chronicle histories, and cancels any membership.
If an account breaks these terms. We may suspend or close accounts that break these terms, misuse the site, or put other people at risk. In serious cases this can happen without warning. Otherwise we'll tell you why, and you can reply to support@laughingmoonoutfitter.com if you think we got it wrong.

7. Chronicle: Your Stories

Chronicle is our writing and worldbuilding app, on the website and in the Chronicle app on Google Play. These points apply to both.

Your stories are yours. You own what you write and add in Chronicle: text, characters, timelines, maps and images. We don't claim ownership of it, we don't sell it, we don't use it for advertising, and we don't use it to train AI.
What you let us do with it. To run Chronicle we have to store your work, back it up, show it to you on your devices, show it to the people you choose to share it with, and turn it into downloads (PDF, Word, EPUB) when you ask. You give us permission to do exactly that, worldwide and free of charge, for as long as it's in Chronicle. When you delete something, that permission ends, except for copies in our backups until they're replaced, and anything the law requires us to keep.
Private unless you share. Nobody else can see a history unless you share it. We don't read private histories. We only look at a story when it's shared and someone reports it, when you ask us for help with it, or when the law requires us to.
Share links and the gallery. When you turn on a share link, anyone with the link can read that story. Listing it in the public gallery is a separate choice. You can stop sharing or remove it from the gallery at any time. We can choose not to show a story in the gallery, or take it out, and gallery titles and blurbs may have strong language masked. You're responsible for what you share.
Co-writing. People you invite to a history can see it and, depending on the role you give them, edit it. The owner decides who's invited and can remove anyone. What a co-writer adds becomes part of the owner's history: the owner can keep, edit, download and share it, also after the co-writer leaves.
Other people's work. Only add text, images and maps that you made or have the right to use, including when you import from other apps.

8. Chronicle Content Rules

Fiction can go to dark places. War, crime, death and other mature themes are part of storytelling, and that's fine. These rules are about what can't be in Chronicle at all, and what can't be shared with others.

Never allowed, even in private histories. Sexual content involving anyone under 18, of any kind, written or visual. We remove it, close the account, and report it to the National Center for Missing & Exploited Children and the authorities, as US law requires. Also never allowed: anything illegal, and using Chronicle to plan or carry out real-world harm.
Not allowed in anything you share (share links, the gallery, and histories with co-writers):
- sexually explicit content or nudity, in pictures or in words
- real photos or videos of graphic violence, gore or animal cruelty
- content that promotes terrorism, violent extremism, self-harm or suicide
- hate speech, or content that attacks people for who they are
- threats, bullying, or harassment of real people, including posting someone's private information (like an address or phone number)
- spam, scams, misleading links, or pretending to be someone else
- other people's work that you don't have permission to share
The public gallery is for everyone. Stories listed in the gallery should be suitable for readers 13 and older, so leave out graphic gore and explicit scenes there.
Using Chronicle fairly. Don't try to break into accounts or our systems, copy content from Chronicle with bots, overload the service, get around plan limits, or resell access.
Reporting. Every shared story has a Report button. You can also email support@laughingmoonoutfitter.com with a link to the story and what's wrong.
What we do. We review reports. Depending on what we find, we may take a story out of the gallery, turn off its share link, remove the content, or suspend or close the account. If we act on your story, we'll tell you why (unless the law stops us), and you can email us to ask us to take another look.
Copyright complaints. If someone shared your work without permission, email support@laughingmoonoutfitter.com with: what your work is, the link to the shared story, your contact details, and a statement that you own the work (or act for the owner) and haven't allowed this use. We'll remove it and let the person who shared it know. They can reply if they believe it was removed by mistake. Accounts that keep sharing other people's work will be closed.

9. Chronicle Memberships

Plans. Chronicle has a free plan and paid memberships (Crescent and Full Moon). Current prices and what each plan includes are shown on the plans page in Chronicle.
Billing. Memberships are paid through Stripe on our website and renew automatically each month or year until you cancel. Before a price change applies to your membership, we'll tell you.
Cancelling. You can cancel at any time in Account → Membership. You keep your plan until the end of the period you've paid for, and then move to the free plan. We don't refund partial periods, except where the law where you live requires it. If you were charged by mistake, email us within 30 days and we'll make it right.
Moving to a smaller plan never deletes anything. If you have more histories than your plan allows, the ones you worked on least recently become read-only. You can still read them, and they unlock again if you upgrade or delete other histories.
The Chronicle app on Google Play. Nothing is sold in the app. A membership from the website works in the app too. Google Play's own terms also apply to downloading the app.
Rewards. Themes, goals and other rewards you unlock by writing have no cash value, and we may change them over time.

10. Keeping Your Work Safe

Backups. We back up Chronicle regularly, but no online service can promise nothing will ever be lost. Download copies of work that matters to you from time to time (PDF, Word, EPUB, or Export all data).
Changes to Chronicle. We keep improving Chronicle, so features may change. If we ever close Chronicle, we'll tell you at least 30 days ahead so you can download your work.

11. Intellectual Property

All designs, graphics, logos, and artwork on this site are the original work of Laughing Moon Outfitter LLC (doing business as Laughing Moon Universe) and its founder. You may not reproduce, copy, sell, or distribute any design without explicit written permission. Purchasing a product grants you a license to wear and use that item — not to reproduce the artwork. What you create in Chronicle stays yours (see section 7).

12. Limitation of Liability

To the fullest extent permitted by law, Laughing Moon Outfitter LLC (doing business as Laughing Moon Universe) shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of products. Our total liability is limited to the amount paid for the specific order in question or, for a Chronicle membership, the amount you paid for it in the 12 months before the claim.

13. Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by the laws of the State of Washington, USA. Any disputes shall be resolved in the courts of Washington State.

15. Contact

Laughing Moon Universe (Laughing Moon Outfitter LLC)
Email: support@laughingmoonoutfitter.com
Website: www.laughingmoonoutfitter.com