1. Delete your whole account
- Sign in at laughingmoonoutfitter.com/account.html. In the Chronicle app, open the menu at the top right and choose My Account.
- Open Profile.
- Choose Delete account and confirm with your password. If you sign in with Google, type DELETE instead.
Can't sign in? Email support@laughingmoonoutfitter.com from the email address on your account with the subject "Delete my account". We'll confirm it's you and delete it within 30 days.
Deleted right away:
- Your account: username, email address, name, phone number, password and sign-in settings
- Every Chronicle history you own and everything in it: events, characters, places, maps, chapters, pages, pictures, World bible pages, comments and saved versions
- Share links, gallery listings, co-writer invites and your access to other people's histories
- Goals, writing streaks and unlocked themes
- Your Laughing Moon Party profile, friends, coins and game results
Any paid membership is cancelled at the same time, so you won't be charged again.
What's kept, and for how long:
- Server backups of our database may still hold a copy for up to 90 days, until they're replaced. They're never used to restore a deleted account.
- Payment records for memberships or shop orders are kept by Stripe (and shop orders by Printify) for as long as tax and accounting laws require.
- Writing you added to someone else's history as a co-writer stays part of that history, which belongs to its owner (see our Terms).
- Anonymous technical data, like error reports and app install counts, contains nothing that identifies you and isn't linked to your account.